Refund policy

RETURN & REFUND POLICY

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, with tags attached, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at noname264781@gmail.com. If your return is approved, we will provide the appropriate return address and return instructions.

If your return request is approved, we will provide instructions on how and where to send your package. Items returned without prior authorization will not be accepted.

Damages and Issues

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and make it right as quickly as possible.

Exchanges

The fastest way to receive a different size or item is to return the original item and place a new order once the return has been approved.

Pre-Orders

Some products sold on our website may  be offered as pre-orders. Estimated shipping dates for pre-order items are displayed on the product page and are subject to change.

If your pre-order has not yet entered production or fulfillment, cancellation requests may be considered on a case-by-case basis. Once production, processing, or fulfillment has begun, pre-order cancellations may no longer be possible.

If a pre-order is delayed significantly beyond the estimated delivery timeframe, customers may contact us to discuss available options.

European Union 14-Day Cooling-Off Period

If the merchandise is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days of receiving the goods, for any reason and without providing a justification.

To exercise this right, the item must be returned in the same condition that it was received, unworn, unused, with tags attached, and in its original packaging. Proof of purchase is required.

Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Personalized or custom-made products
• Items damaged through misuse or normal wear and tear
• Products specifically marked as non-returnable where permitted by applicable law

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method within 10 business days. Please note that your bank or payment provider may require additional time to process the refund.

If more than 15 business days have passed since your refund was approved, please contact us at noname264781@gmail.com.